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 MAPI_E_LOGON_FAILED
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JohnaBBH
QuoteWerks Aficionado

67 Posts

Posted - 08/25/2017 :  10:08:49  Show Profile  Visit JohnaBBH's Homepage  Reply with Quote
Having this problem with just one user who is trying to deliver peer review emails for the first time.

His settings appear to be the same as all other users. Image attached of the full error code.

Thanks!

JohnaBBH
QuoteWerks Aficionado

67 Posts

Posted - 08/25/2017 :  10:11:29  Show Profile  Visit JohnaBBH's Homepage  Reply with Quote
Here is the link to the image:

http://i.imgur.com/hgB1pLY.png
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stevesiggs
QuoteWerks Genius

United Kingdom
2137 Posts

Posted - 08/30/2017 :  10:07:58  Show Profile  Visit stevesiggs's Homepage  Reply with Quote
This is a new one on me, but that's the sort of error message I'd be re-running QuoteWerks nsetup for... close all other programs, switch off AV/firewall, 'run as' Administrator, etc. and try it again.

If that doesn't fix it, then it may be worth: 1) looking into the MAPI profiles (as the message suggests), 2) try logging into QuoteWerks as another User on the affected User's workstation and see if it works, and 3) have the affected User use another User's workstation and log into QuoteWerks as themselves to see if that works.

Hope this helps,

Stephen Siggs
Hilltops IT / ConnectIt Software
QuoteWerks Solution & Development Partner since 2005

Skype: stephen.siggs
Tel: +44(0) 344 357 7360
Cell: +44(0) 7875 423661
Email: steve@hilltopsit.co.uk
QuoteWerks services - www.hilltopsit.co.uk/quotewerks
QuoteWerks add-ons - www.connectit-software.co.uk
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