[Archived] QuoteWerks Support Forum - New Forum: https://tickets.quotewerks.com/support/discussions
[Archived] QuoteWerks Support Forum - New Forum: https://tickets.quotewerks.com/support/discussions
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andyoneil
QuoteWerks Aficionado

United Kingdom
39 Posts

Posted - 03/17/2015 :  08:28:22  Show Profile  Visit andyoneil's Homepage
Hi

On some quotes I dont want to show any pictures (not relevant etc) but though I have turned the picture off and set it to be non printing etc it still appears in QV

Only happens on some items, no consistency that I can see

Any thoughts?

Quintadena
QuoteWerks Genius

United Kingdom
2357 Posts

Posted - 03/17/2015 :  08:43:10  Show Profile  Visit Quintadena's Homepage
It's possibly that the image is being cached.
Do you get the same result if you try the link in a different browser?

The World's #1 Solutions Partner 2007-2016
sales@quintadena.com
(Support, Configuration, Development and Extensions)

Have you seen our QuoteWerks to Xero Integration? http://goo.gl/MaJwgu
Live Chat with us about QuoteWerks here - http://goo.gl/1gtui - (UK office hours)
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andyoneil
QuoteWerks Aficionado

United Kingdom
39 Posts

Posted - 03/17/2015 :  08:44:53  Show Profile  Visit andyoneil's Homepage
sadly yes

Tried it on 2 different machines and same result
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Quintadena
QuoteWerks Genius

United Kingdom
2357 Posts

Posted - 03/17/2015 :  10:12:06  Show Profile  Visit Quintadena's Homepage
Going down the route of an additional QuoteValet template (explicitally excluding images from the HTML) is an option, but that does seem a bit overkill.

Does the image, correctly, not show on the PDF document? Does it still show if you remove the image manually from the quote (using the image panel on the right hand side)?

The World's #1 Solutions Partner 2007-2016
sales@quintadena.com
(Support, Configuration, Development and Extensions)

Have you seen our QuoteWerks to Xero Integration? http://goo.gl/MaJwgu
Live Chat with us about QuoteWerks here - http://goo.gl/1gtui - (UK office hours)
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