I want to implement quote valet mobile but there are some problems with the formatting of the templates. The 1st template comes in fine. I have the items in the template grouped, with the line items hidden and the description in the group header. However, if I want to add another "item/template" to the quote, it comes with out the formatting I have applied to that template.
Is there something I am missing? I can post some pictures to help clarify if my explanation doesn't make sense.
Next I want to add another item from my templates to the quote. I chose the same item in this example to show what happens with the formatting.
Above is the screen that shows up when you select the "item" again. I clicked the "lookup item" and selected the same template from the 1st picture. Then added the items to the quote. This is the step where the formatting is lost.
Finally this what is presented to the customer when we add more than 1 from the template. The 1st circle is what I want the group to do. The 2nd circle is the representative of what happens if we add another "item" to the quote. I need this to be a group...