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 QuoteWerks Real-time Module & Etilize Subscription
 Real-time Module
 Auto Retrieve Real-Time vs. Best price
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mrickman
New Member

2 Posts

Posted - 01/30/2012 :  11:40:15  Show Profile
I'm hoping this is just me simply overlooking something but I'm having a discrepancy when I pull up a product using the Etilize database and I use the Auto Retrive Real-Time feature and then later use the Best feature. When I use the Auto Retrieve RT feature, several vendors will be listed, let's say D&H, Tech Data, Ingram, and Synnex. Their pricing and availability will be listed. I choose the lowest price (Tech Data in this case) and add the product to my quote. Then once back on the quote screen, I hit the Best button (just checking to see if this feature will give me the lowest price as well) and it tells me that a different vendor has the lowest price and that the item is not found in Tech Data's database at all. How can this be if I just pulled it as the lowest priced vendor using the Etilize/Auto Retrieve RT feature? Help!!

Quintadena
QuoteWerks Genius

United Kingdom
2357 Posts

Posted - 01/30/2012 :  15:44:33  Show Profile  Visit Quintadena's Homepage
I've never actually tried, but I presume the 'best' feature only looks at products found in local databases (not via Etilize).

The information in your local database (Tech Data) might not be up to date.
Alternatively, are you checking on-line when using the 'best' search.

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stevesiggs
QuoteWerks Genius

United Kingdom
2163 Posts

Posted - 02/05/2012 :  12:40:47  Show Profile  Visit stevesiggs's Homepage
As I understand it, there are two ways to get "Best" prices - the 'traditional' way from the local databases and via Etilize. To get the Best Latest price, you need to be using the Etilize window and selecting the real-time Product Sources, not the local databases.

Hope this helps,

Stephen Siggs
Hilltops IT / ConnectIt Software
QuoteWerks Solution & Development Partner since 2005

Skype: stephen.siggs
Tel: +44(0) 344 357 7360
Cell: +44(0) 7875 423661
Email: steve@hilltopsit.co.uk
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